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Kanishu Vendor Better Vendors. Stronger Together.

Know your vendors. See the risks. Stay ahead of every renewal.

Bring vendor records, contracts, compliance documents, performance feedback and service issues together. Kanishu helps your team see why a vendor is flagged, track obligations and connect vendor performance to your IT operations.

The problem

Contracts renew themselves and vendor risk is discovered too late

Vendor details sit with whoever onboarded them, contracts lapse unnoticed, and bank details change by email. When something goes wrong, nobody knows the vendor's real standing.

What changes with Vendor & Contract Management

One vendor master

Contacts, GST registrations, contracts, documents and issues in one record — banking details visible only to those allowed.

No surprise renewals

Every contract and compliance document approaching expiry on one screen, with emails at 60, 30 and 15 days.

Onboarding that checks itself

GSTIN, PAN, IFSC and Udyam formats checked as they are entered, with live GST verification on Business and up; a checklist per vendor type, and approval by someone other than the submitter — or in the order your rules set, on Enterprise.

Risk you can explain

A 0–100 risk score with every point explained — contracts, documents and issues, plus questionnaires and screening where your plan includes them.

Key capabilities

What Vendor & Contract Management does across its plans. Availability and limits vary by plan — each capability below shows the plan it starts on, and the comparison lists every difference.

Contract lifecycle tracking with renewal reminders
Vendor performance scorecards
Contract values and spend band on every vendor record
Cross-links to ITAM assets and Ticketing tickets tied to a vendor (Growth and up)

Take the 3-minute tour

Vendor & Contract Management with sample data — the screens your team would use every day.

See it

Renewals due, high-risk vendors and open issues at a glance.
Dashboard. Renewals due, high-risk vendors and open issues at a glance.
Every vendor with risk band, category and contract status.
Vendors. Every vendor with risk band, category and contract status.
Contacts, contracts, documents, GST and bank details in one place.
A vendor. Contacts, contracts, documents, GST and bank details in one place.
Upcoming renewals and obligations, with reminders before each deadline.
Renewals. Upcoming renewals and obligations, with reminders before each deadline.
Vendors by risk band, with the reasons behind each score.
Vendor risk. Vendors by risk band, with the reasons behind each score.
Guided onboarding with readiness checks and approvals.
Onboarding. Guided onboarding with readiness checks and approvals.

Works with the rest of Kanishu

IT Asset Management

On Growth and up, see the assets each vendor supplied on the vendor's own page; ITAM (Business and up) can import your vendors.

Ticketing (ITSM)

Escalate a vendor issue into a ticket, and see a vendor's tickets on its page.

Continuous Assurance

With Assurance's Business plan, contracts nearing renewal and incomplete vendor onboarding become findings automatically.

Everything Vendor & Contract Management does

Every capability, grouped by what it's for — not a feature-name soup.

Vendor Management

A complete vendor master record (All plans)
Status, tier, spend band, region, category, owner, and notes, in one searchable directory.
Multiple contacts per vendor (All plans)
Named contacts, with one designated primary.
Protected banking & tax details (All plans)
GSTIN, PAN, bank account and IFSC (and tax ID, IBAN and SWIFT for international vendors) visible and editable only to people you authorise, on every plan.
Guided vendor onboarding (All plans)
A five-step wizard: GSTIN and PAN formats are checked as you type (including the GSTIN check digit), likely duplicates are found by PAN, GSTIN and name, every state registration of one business stays on one vendor, and a draft can be saved and finished later. Live GST verification is on Business and above, with a GST data provider set up.
Onboarding checklists, approvals and inbox (Business+)
Checklists picked by the kind of vendor and what it will do (MSME, critical IT, personal data, overseas, on-site), editable by you; approval by a vendor manager or admin other than the person who submitted; optionally keep vendors Pending until onboarding is complete; one inbox of drafts, approvals and missing documents.
An automatic vendor risk score (All plans)
A transparent 0–100 score with every point explained — no active contract, expiring compliance docs, open high-severity issues, or low satisfaction ratings. Based on your own records, not external credit or sanctions checks.
Cross-product vendor enrichment (Growth+)
See linked ITAM assets and Ticketing tickets right on the vendor's own page.
A manual interaction log (All plans)
Free-text notes on calls, emails, and meetings, for vendors that touch no other product.
Vendor satisfaction surveys (All plans)
Quick 1–5 ratings from anyone who works with the vendor, not just the vendor-management team.
Vendor issue tracking (All plans)
Log issues by subject, description, and severity, tracked through to resolution.
One-click escalation into Ticketing (All plans)
Turn a vendor issue into a support ticket worked by your own team, if you also use Ticketing.

Contract Lifecycle

Full contract records per vendor (All plans)
Status, total value, effective and expiration dates, auto-renewal flag, and notice period.
Contract & compliance document management (All plans)
Upload contract files, certificates of insurance, and compliance documents, with expiry tracking and secure, authorized downloads.
Signature status tracking (Business+)
Track a contract's progress from sent-for-signature to signed, with timestamps at each step.

Renewals & Compliance

A renewals and obligations report (All plans)
Every active contract and compliance document approaching expiration, in one screen, with a lookahead window you control.
Renewal reminders by email (All plans)
Reminders at 60, 30 and 15 days before a contract or compliance document expires.

Spend & Risk Visibility

A home dashboard (All plans)
Total vendors, active contracts, contracts renewing within 30 days, and open issues at a glance.
Vendor risk scoring (All plans)
Ongoing risk visibility across your entire vendor base (see Vendor Management above).
A full, tenant-wide audit log report (Business+)
Every change to every vendor, contract, and issue record.
Per-record change history (All plans)
On every individual vendor and contract.

Team & Access Management

Simple, secure invitations (All plans)
Teammates set their own password via a secure link.
Self-service login management (All plans)
Password reset via a secure link, and change-password while logged in.
Fine-grained permission control (All plans)
Adjust exactly what one person can do, permission by permission, across every module.
Multi-factor authentication (MFA) (All plans)
Any user can turn on MFA. Making it compulsory, for administrators or for everyone, is on Business and above.
Move between Kanishu products (All plans)
Into Ticketing and the other products without signing in again.

Integrations & API

Self-service API access (Growth+)
Request a token with a specific purpose and scope; an approver reviews it and it's revealed once for safe storage.
Automatic inactive-token cleanup (Growth+)
Tokens left unused past a configurable window are automatically disabled.
A full, versioned REST API (Growth+)
Reading and creating vendor records programmatically — the same mechanism behind ITAM's vendor-linking features.
Built-in Knowledge Base search & Contact Support (All plans)
Available to every authenticated user, right inside the product.

Security

Each organisation's business records are kept in its own database, separate from every other customer's.
Multi-factor authentication any user can turn on; on Business and above, admins can make it compulsory.
Role-based access, adjustable person by person, permission by permission.
A history on every record — who changed what and when — in a chained audit log, so a later edit to the log is detectable.
Secrets you give a product, such as integration passwords and API keys, are encrypted at rest and never shown again once saved; an API token is shown once, when it is issued.

Plans & pricing

Capabilities marked "All plans" above are in every plan; higher plans add capacity and the capabilities marked with the plan they start on.

Starter

INR 2,999 /mo

Growth

INR 6,999 /mo

Business

INR 13,999 /mo

Enterprise

INR 15,999 /mo

Full plan comparison

Included Starter Growth Business Enterprise
Vendors 25 100 500 Unlimited
Contracts 50 250 Unlimited Unlimited
Users 3 10 30 Unlimited
Document storage 5 GB 25 GB 75 GB 130 GB
Vendor directory, risk scoring, issues & surveys
Contract lifecycle & document management
Renewals & compliance alerts
Protected banking/tax fields
Guided vendor onboarding with duplicate checks
Self-service API access —
Cross-product enrichment (ITAM assets, Ticketing tickets) —
Reading details from uploaded documents —
Signature status tracking — —
Onboarding checklists, approvals & inbox — —
Custom report builder — —
Live GST verification — —
API calls a day, per function — 500 5,000 Unlimited
API clients (integrations without a login) — 2 5 20
Vendor self-service portal — —
Questionnaires — —
Require MFA (for admins only, or for everyone) — —
Organisation-wide change log and export — —
Joiners, movers and leavers (People) — —
Multi-level approval rules — — —
Signed API requests (an HMAC on every call) — — —
Sanctions and watch-list screening, scheduled reassessment — — —
Email support (first reply within 3 business days)
Priority support (first reply within a business day) — — —
Automatic login changes for joiners and leavers — — —
Single sign-on with your identity provider (SAML: Entra ID, Google, Okta) — — —

Questions

Can the supplier fill in their own details?

Yes, on Business and up: send them a secure, time-limited link. They enter their details and upload documents; nothing is used until your team reviews it.

Can I buy just this product?

Yes. Every Kanishu product is sold and billed on its own. Start with one and add others later from the same account — no bundle.

Do the products share one sign-in?

Your team moves between the Kanishu products your organisation uses without signing in again. Each product keeps its own roles and permissions, and People keeps one directory of your staff for all of them.

What happens when we reach a plan limit?

Your admins get an email at 80% and again at 100% of a limit. Nothing is deleted: at the limit you can't add more until you free some up or upgrade, and the usage is shown on your My Plan page.

Do you issue GST invoices?

Yes — a GST tax invoice in rupees for every payment.

What support do you offer?

Support is by email, from inside the product (Contact Support) or by replying to our emails. We reply within 3 business days on every plan, and within 1 business day on plans that include priority support. Business days are Monday to Friday, 9:00 to 17:00 India time. We don't offer chat or phone support.

Using more than one part of your IT stack?

See how Vendor & Contract Management connects with the rest of the suite — one account, single sign-on, and cross-linked records.

How the suite works together
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